Spaegie Massage Therapy

Welcome to Spaegie massage therapy!

Freya Hepburn DRSM DSM SMTO

Massage is a complementary therapy that works alongside western medicine and is a practical non-pharmaceutical solution for not only systematic and symptomatic ailments but also general health and wellbeing.


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Spaegie(n) Stiffness or pain in back or legs caused by over-exertion - Wirds fae Shetland/The Shetland Dictionary.
Towels

About Me

Freya Hepburn

My name is Freya Hepburn and I have a Diploma in Remedial Sports Massage and a Diploma in Swedish Massage from the Scottish Massage School. I trained as an Oncology Massage Therapist under Susan Findlay. I am a registered Massage Therapist of SMTO - Scottish Manual Therapist Organisation. I am committed to providing the right treatment to suit the individual needs of each client. I have a passion for learning and currently booked on new courses to further my skills that I will be able to offer my clients in the future. Currently I can support your treatment with Kinesiology taping. I am also able to provide Hot Stone Massage and Indian Head Massage.
I enjoy being outdoors, walking with my family and springer spaniel. My hobbies include art and Pilates.

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Services


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Massaging

Spaegie Massage Therapy

I provide a mobile service within the Formartine and Garioch areas of Aberdeenshire, North East Scotland and provide you with treatment in the comfort of your home. Please click the book now button to view available appointments

Mondaymorning & afternoon
Tuesday morning & afternoon
Wednesday morning & afternoon
Thursday morning & afternoon & evening
Friday morning & afternoon
Saturday morning & afternoon
Sunday morning only

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Please get in contact with any questions via the details below:

Telephone: 07393613295


Email: spaegiemt@mail.com


Terms and Conditions

At the time of booking a £25 deposit is taken and is nonrefundable. The rest of the amount payable will be taken immediately after treatment via a card terminal.

If you need to cancel your appointment for any reason, please get in contact on 07393613295 as soon as possible to have your appointment rearranged for another date. The deposit is transferable to the rearranged appointment.

If you do not seek to rearrange a cancelled appointment within 4 weeks or if you do not attend the appointment without cancelling the deposit is nontransferable.

If the practitioner is ill or has to move appointments (for example: a funeral), you will receive a phone call or text message to rearrange a new day and time, this will not affect your deposit.

A reminder of your booking is sent via email before your appointment.

Weather and Road Conditions Policy

I will do my up most to arrive on time for your appointment but if I am running late, I will contact you as soon as possible.

If on the day of your appointment; the roads are not safe to travel, localised bad weather is affecting travel or for any reason I cannot get my car out due to the weather conditions, I will get in contact with you to rearrange your appointment, the deposit is transferable.

If the day of your appointment you find yourself unreachable, like being snowed in or your driveway is inaccessible, please contact me as soon as possible to rearrange.

I may get in contact with you on the day of your appointment to see what the road conditions are like with you before I travel – I’m sure we are all aware how different the weather can be across the North East!

Spaegie Massage Therapy customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Telephone

07393613295

Email

spaegiemt@mail.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Date of birth
  • Health information (including dietary requirements, allergies and health conditions)
  • We also collect or use the following information to provide services and goods, including delivery:

  • Health information
  • We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Financial transaction information
  • Lawful bases

    Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent
  • Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent
  • Where we get personal information from

  • People directly
  • How long we keep information

    In accordance with SMTO practice standards, B. Knowledge, Skills and performance, Standards of Proficiency, B6: records are kept for a minimum of 7 years. In the case of children, records must be kept for 21 years.

    https://www.scotmass.co.uk/index.php/smto-practice-standards

     

    Who we share information with

    Data processors

    Cliniko

    This data processor does the following activities for us: Take bookings for appointments, holding heath records, managing invoices and payments.

    Cliniko also uses cookies to operate, policy found here:

    https://www.cliniko.com/policies/cookies/

    Cliniko booking system collects payments though Stripe, policy found here:

    https://stripe.com/gb/privacy

    In person card payments are taken though Tide, privacy policy found here:

    https://www.tide.co/privacy/


    Rehab My Patient

    This Service integrages with Cliniko to provide rehabilitation plans, privacy polivy found here:

    https://www.rehabmypatient.com/privacy_policy

    Your data protection rights

    Under data protection law, you have rights including:

    Your right of access - You have the right to ask us for copies of your personal data.

    Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

    Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

    Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

    Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

    Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

    Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

    You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

    To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

    How to complain

    If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

    If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

    The ICO’s address:

    Information Commissioner’s Office

    Wycliffe House

    Water Lane

    Wilmslow

    Cheshire

    SK9 5AF

    Helpline number: 0303 123 1113

    Website: https://www.ico.org.uk/make-a-complaint

    Last updated

    02 May 2025