Spaegie Massage Therapy customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Our contact details
Telephone
07393613295
Email
spaegiemt@mail.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Date of birth
Health information (including dietary requirements, allergies and health conditions)
We also collect or use the following information to provide services and goods, including delivery:
Health information
We collect or use the following information for service updates or marketing purposes:
Names and contact details
Financial transaction information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent
Where we get personal information from
People directly
How long we keep information
In accordance with SMTO practice standards, B. Knowledge, Skills and performance, Standards of Proficiency, B6: records are kept for a minimum of 7 years. In the case of children, records must be kept for 21 years.
https://www.scotmass.co.uk/index.php/smto-practice-standards
Who we share information with
Data processors
Cliniko
This data processor does the following activities for us:
Take bookings for appointments, holding heath records, managing invoices and payments.
Cliniko also uses cookies to operate, policy found here:
https://www.cliniko.com/policies/cookies/
Cliniko booking system collects payments though Stripe, policy found here:
https://stripe.com/gb/privacy
In person card payments are taken though Tide, privacy policy found here:
https://www.tide.co/privacy/
Rehab My Patient
This Service integrages with Cliniko to provide rehabilitation plans, privacy polivy found here:
https://www.rehabmypatient.com/privacy_policy
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have a concern about how we collect, use, store, share, retain, correct or delete your personal information, you may raise a data protection complaint with us.
Please contact:
Freya Hepburn
Email: spaegiemt@mail.com
Tel:07393613295
Postal address:
Mill of Keithfield
Methlick
Ellon
AB41 7HH
Aberdeenshire
Scotland
We will acknowledge your complaint within 30 days of receiving it. We will review your concern, make appropriate enquiries and respond without undue delay. If we need more information from you, we will explain what we need and why.
If you remain dissatisfied after we have responded, you have the right to contact the Information Commissioner’s Office, known as the ICO.
Website: https://www.ico.org.uk/make-a-complaint
Helpline number: 0303 123 1113
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Data Protection Complaints Procedure
Data Protection Complaints Form
Last updated
30 May 2026
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